Pandai, a malay adjective when translated to English refers to: adjective 1. showing skill and quick at learning and understanding things.
The Art: Conversational UX
Conversational UX refers to the user experience that one has when interacting with an automated agent over chat interfaces. i.e. chatbots. Like a good human communicator, a good conversation UX is a combination of high quality substance (professional expertise), the choice of words, empathy with the audience, some doses of humor, and extensive A/B testing, amongst others. A good conversational UX design elicit Call-to-Action (CTA) that meets your business objectives.
The Science: Deep NLP
Deep NLP is the use of deep-learning algorithm for natural language processing, i.e. it attempts to learn multiple levels of representation, in this case, word representation, of increasing complexity or abstraction; and unlike traditional machine learning, it can do so without human intervention. Deep NLP works best when we could perform uniform parallel operations on dense vectors, which is at the core of what we do here. Pand.ai is a member of the NVIDIA Inception Program, which supports Deep Learning AI startups.
Natural Language Understanding
The core engine behind the AI engine is deep learning for Natural Language Processing (Deep NLP). Unlike traditional keyword-based approach, our engine is able to extract the semantics of the entire sentence through Pand.ai’s proprietary model. This technology allows grammatically imperfect messaging, including many internet lingo and slang words as well as hybrid or mixed languages that are prevalent in many parts of the world.
Real-Time Analytics through Data Visualisation
Real time data visualisation are richly informative. Especially important and useful in a fast paced market or environment, it helps to put the magnitude of data into perspective.
We pick up clues from all the interactions that your customers have with the chatbot, and automatically calculate the most appropriate content/message to serve each of them, individually.
Chatbot typically have difficulty understanding complex requests that consist of multiple parts. Instead of doing multiple sequencing or rule based filtering, the Pand.ai chatbot is able to instantly parse and thus comprehend, on a more sophisticated level. This multi-dimensional capacity allows anyone to initiate complex queries within a sentence.
See how person and companies gained success with us.
Our team is passionate about bringing you to the top.
Having established his career in well-recognised organisations such as Microsoft and Standard Chartered Bank (SCB), MIT-educated Shin is a veteran in the fintech space. He had been awarded “Top 50 Business Innovators in China” by CBN Weekly for his many digital and marketing innovations while being the Head of digital marketing for SCB in China. Pand.ai is the second start-up he founded and is now thoroughly enjoying leading a team of finance and technology experts in the innovation front.
David is a data science expert and sought-after conference speaker who represented Singapore and clinched top rankings in Data Science Game '16 in France. A naturally talented data scientist, he competes on Kaggle in his free time, achieving a top 0.2% worldwide ranking. David is also enthusiastic in sharing his knowledge as an adjunct lecturer in National University of Singapore on Machine Learning and Deep Learning. He holds a Master of Technology in Knowledge Engineering.
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