How it works
Here at Pand.ai, we develop AI solutions to help financial services firms transform the decade-old craft of digital sales and marketing, for the new world of conversational commerce. To do that, we focus on both the “art” and the “science”
The Art: Conversational UX
Conversational UX refers to the user experience that one has when interacting with an automated agent over chat interfaces. i.e. chatbots. Like a good human communicator, a good conversation UX is a combination of high quality substance (professional expertise), the choice of words, empathy with the audience, some doses of humor, and extensive A/B testing, amongst others. A good conversational UX design elicits Call-to-Action (CTA) that meets your business objectives.
The Science: Deep NLP
Deep NLP is the use of deep-learning algorithm for natural language processing, i.e. it attempts to learn multiple levels of representation, in this case, word representation, of increasing complexity or abstraction; and unlike traditional machine learning, it can do so without human intervention. Deep NLP works best when we could perform uniform parallel operations on dense vectors, which is at the core of what we do here.
Pand.ai is a member of the NVIDIA Inception Program, which supports Deep Learning AI startups.