Conversational Artificial Intelligence (AI) is the technology that allows chatbots to respond to natural languages, similar to a human.

Calling the first-generation iPhone just another phone with a touchscreen does not do it justice.

chatbots have graduated from being vanity projects in many insurers’ corporate innovation labs to real-world use

Chatbot development nowadays requires greater attention to smaller details to create the best possible experience for customers.

Many businesses, such as mobile operators, banks, hotels and marketplaces, use chat as a channel through which customers can contact them

Tokio Marine Life Insurance Singapore launched the recruitment function in the latest phase of its TOMI chatbot