Conversational Artificial Intelligence (AI) is the technology that allows chatbots to respond to natural languages, similar to a human.

Calling the first-generation iPhone just another phone with a touchscreen does not do it justice.

The selling process of most financial products and services often requires human-to-human interaction between a provider and a buyer.

JAPANESE insurer Tokio Marine Life Insurance Singapore (TMLS) has launched the industry's first self-learning chatbot for advisers